Your account
Everyone who uses the panel has an account of their own. The pages of the account open from your username, at the top right, and are three: Profile, Second factor and Sessions.
What you change here applies only to you. The data of the company, shared by all its users, are in Organization › Company data (see Users and roles).
Profile
| Field | What it is for |
|---|---|
| Username | The name you sign in with. Only an administrator of your company changes it |
| Name | Your name, as the other users see it |
| Mobile | Optional. Whoever manages the users of your company and your provider can see it. For now the panel does not send you messages |
| Timezone | The times the panel shows you, and the time of the backup schedules you save |
| Language | The language of the panel and of the emails you receive |
| Color palette | The colors of the panel, for you only |
Press Save the profile to save.
Choose the time zone of the place where you work: with a wrong time zone the times of logs and backups look shifted.
Email address
The address that receives the link to reset the password. To change it, write the new address and your Current password, then Change the email.
Password
Write the Current password, the New password and Confirm the new password, then Change the password. Changing the password closes all the other sessions: the devices you had signed in on ask you to sign in again.
An administrator of your company can give a role the right to change the profile data but not the password and the email: in that case, ask them.
Second factor
With the second factor, signing in asks, besides the password, for a six-digit code made by an app on your phone. Whoever finds out your password cannot sign in without your phone. It is the most useful protection you can give your account.
You need an authenticator app, such as Google Authenticator, Microsoft Authenticator or FreeOTP.
Turning it on
- In Second factor, write your Current password and press Turn on.
- Scan the QR code with the app. If you cannot scan it, enter in the app the Setup key shown below it.
- Write the Code the app shows at that moment and press Confirm.
Until you confirm the code, signing in does not change. If the code is not accepted, check that the time of the phone is right.
The recovery codes
When the second factor is on, the panel shows the Recovery codes, only once. Each one lets you in once without the phone. Keep them in a safe place, away from the phone, for example printed or in a password manager.
The page says how many codes you have left. Generate new codes makes a new set: the old ones stop working.
Turning it off
Turn off the second factor: signing in asks only for the password again. To turn it back on you will scan a new QR code.
Lost phone
If you lost your phone, sign in with a recovery code, turn off the second factor and turn it on again with the new phone.
If you lost the recovery codes too, ask an administrator of your company: they can turn off your second factor from the page of your user. For the main account of the company (Owner), ask your provider.
Sessions
Open sessions lists the devices and browsers you signed in on, with the IP address and the Last activity. The session you are using is marked This session.
- Close closes a session you do not recognize.
- Close all other sessions closes every session except the one you are using, for example after using a shared computer.
If you think someone else knows your password, close the sessions and change the password from Profile.