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Branding

Your customers can see the panel with your brand, instead of the one of Esapanel: your name in the header, your logo, your support contacts, your signature in the emails and, if you want, an address of your own such as panel.example.com.

The brand is set in Server › Branding. Until you set one, you and your customers see the one of the administrator.

The brand

Field What it holds
Title The name that takes the place of the name of the panel in the header and in the title of the pages
Logo PNG, JPEG or WebP, at most 512 KB; shown at most 40 pixels high
Favicon Optional: the icon in the browser tab. PNG or ICO, at most 100 KB
Contacts of the support Email, Telephone and, optional, Portal of the support

The support contacts appear in the help of every page, under Need help?, and at the bottom of the emails: they are the contacts your customers turn to.

The brand is a single block: title, logo, email and telephone are needed. Save the brand saves it; Remove the brand brings back the one of the administrator.

The brand changes the header, the logo, the contacts and the emails. The texts of the pages of the panel and of its help stay the official ones.

The signature of the emails

In the Email section:

  • Email logo: a logo just for the emails, different from the one of the panel;
  • Signature: plain text, line by line: name, telephone, email, website;
  • Reply address: where the replies of the customers to the emails of the panel arrive; empty, the support email of the brand applies;
  • Add the signature to the notifications: adds the signature, with the logo, under the text of every notification to your customers.

Save the brand first: the signature is part of it. The texts of the notifications are written in Server › Notifications (see Notifications).

The name of the panel

With a Name of the panel of your own, such as panel.example.com, the panel shows your brand from the sign-in page on, and the emails to your customers lead there. On that name only your users and those of your customers can sign in.

  1. In the DNS of your domain, point the name to the address of the panel with an A record. The page shows the address to use.
  2. Write the Name and press Activate the name.
  3. The panel asks Let's Encrypt for the certificate of the name. Let's Encrypt checks the name from the Internet: reload the page after a minute.

When the certificate is issued, the page shows "Certificate valid until …". The panel renews it by itself; if a renewal fails, you and the administrator receive an email.

If the name does not point to the panel yet, the certificate is not issued and the name is not in use yet: fix the DNS and press Request again.

Remove the name: the panel stops answering on that name at once, and the emails to your customers go back to leading to the address of the panel. Tell your customers before doing it.